Billing & Payment

Q: How are payments handled?
A: If your company has one central card, you'll be able to select it upon check out. For those with individual cards, you may save your card securely to your profile.

Q: Do I need to show a credit card when checking in to a hotel?
A: You'll need to present a credit card to cover incidentals. This a temporary hold that will be refunded upon check out.

Q: Do I need to show a credit card when picking up a rental car?
A: If the rental is prepaid, you'll still need to present a credit card to cover the security deposit. This a temporary hold that will be refunded upon return of the vehicle. If the vehicle is a “pay later” rate, you'll need to present a credit card to cover the cost of the rental.

Q: Can I get receipts for my travel?
A: Yes. Each trip contains a detailed view of the cost breakdown in your portal under the “Trips” section. Formal receipts can also be obtained at your convenience here.