Booking Errors

Edited

Error: "No default filter found for profile"
Resolution: Email support@platinum-travel.com with a screenshot & trip details.

Error: "Hotel booking status is unconfirmed"
Resolution: This error message appears when the rate you've selected is no longer available. Please try your search again, select a new rate, and try to checkout. If the issue persists, please email support@platinum-travel.com with a screenshot & trip details.

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